Refund and Returns Policy

Thank you for shopping at LENSCRAFT OPTICS.** We strive to provide you with high-quality products and an exceptional shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.

### 1. Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please contact our customer service team at info@domain.com within [number of days, e.g., 14 days] of receiving your order to initiate the return process.

### 2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. The timeframe for the credit to reflect on your account may vary based on your card issuer’s policies.

### 3. Warranty

Our products are backed by a [number of years, e.g., one-year] warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by accidents, misuse, or unauthorized repairs.

To claim warranty service, please contact our customer service team at [info@domain.com]. You may be required to provide proof of purchase and details about the issue.

### 4. Exchanges

If you need to exchange an item, please contact our customer service team. Exchanges are subject to product availability.

### 5. Shipping

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

### 6. Contact Us

If you have any questions about our Return and Refund Policy or need assistance with a return, please contact us at info@domain.com

Thank you for choosing LENSCRAFT OPTICS